Welcome to our Exclusive Online Store
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when will my order be shipped?
We aim to dispatch all orders placed before 2 pm on the same day.
All of our items are located in Australia and dispatched quickly. Your parcel will be sent via Australia Post or other courier provider depending on item size, weight and your location.
Buyer is fully responsible for providing a correct delivery address and an effective contact number on the checkout page before payment.
If a signature on delivery is required and no one in present to sign. A contact will be left to contact the nearest pick up centre or local post office ( if delivered through Australia Post) to organize a collection. Redelivery will cost extra fee.
Item can only be delivered during normal business hours (9:00am-5: 00 pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.
You can track your parcel from the Australia Post, click here.
How long does delivery take?
You can visit the Australia Post delivery calculator can give you an expected delivery date based on the from and to postcode.
Metropolitan | Regional | Rural & Remote | |||
Standard Shipping (Most arrive within) | 1-3 business days | 3-7 business days | 3-10 business days | ||
Express Shipping (Most arrive within) | 1-3 business days | 1-3 business days | 2-4 business days | ||
*PLEASE NOTE THAT THIS CHART AS A GUIDE ONLY, and we can't guarantee an accurate delivery time. However, the tracking number our provide will give you some information so that you can keep track of your parcel while it's in transit.
We accept 30 days return with the money back.
Faulty or incorrect items
Non-faulty item/change of mind